Healthcare Privacy and HIPAA Support
Effective Date: February 27, 2026
Logixis supports healthcare providers, laboratories, and regulated organizations by providing secure courier services designed to protect confidentiality and transport integrity.
We understand the importance of safeguarding sensitive healthcare information and maintaining secure handling procedures throughout the transport process.
Commitment to Healthcare Privacy
Logixis implements operational safeguards designed to protect confidential information associated with healthcare and laboratory transport services.
Our operational practices are designed to support healthcare clients in maintaining compliance with applicable privacy and security requirements.
Courier personnel are trained to handle healthcare-related materials with discretion and professionalism.
Role as a Courier Service Provider
Logixis provides transport services and does not access, use, or disclose healthcare information except as necessary to perform courier services.
Logixis does not use healthcare-related information for marketing, analytics, or unrelated business purposes.
Information and materials remain under the control of the healthcare provider or authorized client at all times.
Business Associate Agreements (BAA)
Logixis supports healthcare clients that require Business Associate Agreements.
Logixis may enter into written agreements with healthcare providers that define privacy, confidentiality, and security responsibilities related to courier services.
Healthcare clients may request a Business Associate Agreement as part of their service onboarding process.
Chain-of-Custody and Confidential Handling
Logixis maintains structured transport procedures designed to support secure handling and delivery accountability.
Operational practices include:
- Controlled custody of materials during transport
- Delivery documentation and verification
- Dispatch-managed courier assignments
- Professional handling procedures designed to protect confidentiality
Logixis personnel do not open, inspect, or access sealed medical specimens or confidential materials.
Safeguards and Operational Security
Logixis implements reasonable administrative, technical, and physical safeguards designed to protect transport integrity and confidentiality.
These safeguards include:
- Restricted access to operational information
- Secure dispatch and routing procedures
- Controlled handling of delivery documentation
- Professional confidentiality practices
Client Responsibilities
Healthcare clients are responsible for:
- Proper packaging and labeling of specimens
- Compliance with applicable healthcare and transport regulations
- Providing accurate handling instructions
Logixis relies on healthcare clients to ensure materials are properly prepared for transport.
Confidentiality Commitment
Logixis is committed to maintaining the confidentiality of materials entrusted to us.
Logixis personnel are expected to handle all healthcare-related transport assignments with professionalism, discretion, and care.
Questions and Healthcare Privacy Contact
Healthcare Privacy Coordinator
Logixis LLC
Email: support@logixis.com
Dispatch: 888-850-9993
Relationship to Privacy Policy
This page supplements the Logixis Privacy Policy and describes healthcare-specific privacy practices related to courier services.
For general website privacy information, please refer to our Privacy Policy.