Logixis
Security and Data Protection

Security and Data Protection

Effective Date: February 27, 2026

Logixis is committed to protecting the security and integrity of our systems, operations, and the information entrusted to us.

We implement administrative, technical, and physical safeguards designed to support secure courier operations serving healthcare providers, laboratories, government agencies, and regulated industries.

Operational Security Commitment

Logixis maintains operational procedures designed to protect delivery integrity, confidentiality, and service reliability.

Our security practices support the secure transport of sensitive and regulated materials, including laboratory specimens, environmental samples, government materials, and confidential business documents.

Security is integrated into our dispatch operations, fleet management, and service coordination processes.

Administrative Safeguards

Logixis maintains administrative controls designed to support operational security and confidentiality.

These include:

  • Controlled access to operational information
  • Personnel training and operational procedures
  • Confidentiality expectations for personnel
  • Assignment of service access based on operational roles
  • Operational oversight and service coordination controls

Technical Safeguards

Logixis uses technical measures designed to protect operational systems and information.

These include:

  • Secure access to operational systems
  • Password-protected service platforms
  • Controlled access to service information
  • Use of secure communication methods when appropriate
  • Monitoring of operational systems to support service reliability

Physical Safeguards

Logixis implements physical safeguards designed to protect materials during transport and operational handling.

These include:

  • Controlled custody of materials during courier transport
  • Use of dedicated fleet vehicles
  • Secure handling procedures
  • Operational chain-of-custody practices
  • Delivery verification procedures

Courier personnel do not open sealed materials or access contents unless authorized and required by service agreement.

Fleet and Dispatch Security

Logixis fleet operations are managed through dispatch coordination and operational monitoring.

Fleet and dispatch practices support:

  • Courier assignment tracking
  • Delivery coordination
  • Route management
  • Service documentation
  • Operational accountability

Healthcare, Laboratory, and Government Support

Logixis supports clients operating in regulated environments and implements operational safeguards designed to protect transport integrity and confidentiality.

Logixis may enter into contractual agreements with clients that define specific privacy, security, and operational requirements.

Incident Response

Logixis maintains procedures designed to respond to operational and security incidents.

Where required by applicable law or contractual obligation, Logixis will provide appropriate notification and take reasonable steps to address confirmed incidents.

Continuous Improvement

Logixis is committed to ongoing evaluation and improvement of operational security practices.

Security and operational procedures may be updated as business operations, technologies, and service requirements evolve.

Customer Responsibilities

Customers are responsible for:

  • Proper packaging and labeling of materials
  • Compliance with applicable regulations
  • Providing accurate delivery instructions

Logixis relies on customers to ensure materials are prepared appropriately for transport.

Security Contact

Questions regarding security practices may be directed to:

Security Coordinator

Logixis LLC

Email: support@logixis.com

Phone: 888-850-9993

Office Hours

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Dispatch is available 24/7 anytime.

Relationship to Privacy Policy

This page describes Logixis operational security practices.

For information about how personal information is collected and used, please refer to the Logixis Privacy Policy.