Privacy Policy

This Privacy Policy describes how Logixis ("Logixis," "we," "our," or "us") collects, uses, protects, and manages information when you use our website, request courier services, or interact with our systems.

Logixis provides courier services supporting healthcare, laboratory, government, and regulated industry operations. We are committed to protecting the confidentiality and security of information entrusted to us.

Privacy and Operational Security Commitment

Logixis implements administrative, technical, and physical safeguards designed to protect information and support secure courier service operations.

Our privacy and security practices are designed to support regulated transport environments, including healthcare, laboratory, and government logistics programs.

Information We Collect

Contact and Service Information

• Name
• Email address
• Phone number
• Organization name
• Pickup and delivery information
• Service request details

Operational and Delivery Information

• Route information
• Delivery schedules
• Transport instructions
• Service documentation

Technical and Website Information

• Device information
• Browser type
• Website usage data
• Basic analytics information

Fleet and Operational Monitoring Data

Logixis may collect vehicle location and operational data to support dispatch coordination, service quality, and fleet safety.

How We Use Information

Logixis uses information to:

• Provide courier services
• Coordinate pickups and deliveries
• Communicate with customers
• Provide service updates and support
• Maintain operational security
• Improve service performance
• Comply with legal and contractual obligations
• Support logistics safety and risk management

Operational and fleet monitoring data may be used to support service coordination, operational safety, and compliance.

Healthcare and Sensitive Information

Logixis provides courier services to healthcare providers and laboratories.

When supporting healthcare and laboratory clients, Logixis operates under contractual agreements and implements safeguards designed to protect sensitive information from unauthorized access, use, or disclosure.

Logixis limits access to information to authorized personnel and uses secure operational procedures to protect delivery integrity.

Logixis does not use healthcare-related information for marketing purposes.

Information Sharing and Disclosure

Logixis does not sell personal information.

Information may be shared:

• With service providers supporting Logixis operations (such as website hosting or communications providers)
• When required by law, regulation, subpoena, or legal process
• When necessary to protect Logixis, our customers, or the public

All service providers are required to maintain appropriate confidentiality and security protections.

Data Retention

Logixis retains operational, service, and delivery records as necessary for business, legal, contractual, and regulatory purposes.

Retention periods vary depending on operational requirements but may extend for several years to support audit, compliance, and legal obligations.

Information Security

Logixis implements reasonable administrative, technical, and physical safeguards designed to protect information.

These safeguards include:

• Controlled system access
• Secure operational procedures
• Restricted personnel access
• Secure communications practices

While no system can guarantee absolute security, Logixis takes reasonable steps to protect information under our control.

Incident Response

Logixis maintains procedures designed to respond to security incidents.

If required by law, Logixis will provide notification of data breaches in accordance with applicable legal requirements.

Government and Commercial Client Information

Logixis supports government and commercial clients and applies safeguards designed to protect sensitive operational and business information.

Information is handled in accordance with contractual and operational security requirements.

Your Privacy Choices

You may:

• Request correction of your information
• Request deletion of your information where legally permitted
• Contact us with privacy questions

Certain information may be retained where required by law or contractual obligation.

Contact Information

If you have questions regarding this Privacy Policy, contact:

Logixis LLC

Email: support@logixis.com

Dispatch: 888-850-9993

Changes to This Policy

Logixis may update this Privacy Policy periodically.

Updated versions will be posted on this page with a revised effective date.